Low Cost Vans

Low Cost Vans Implemented SA1's state-of-the-art VoIP system to improve their internal and external communications during the pandemic.

A word from our client

We decided that this investment was necessary to ensure that our staff are able to work efficiently and productively, and continue to provide the superb service our customers have come to expect from us, despite being forced to work from home during lockdowns.

All staff now communicate far more effectively, and not at the expense of themselves personally. The system is able to integrate with our CRM system, the clarity of calls is much better, and it allows us to better replicate the office environment for our employees, avoiding the potential for important communications to be missed due to lack of proximity to one another.
Rod Lloyd, managing director at Low Cost Vans

Who are Low Cost Vans ? How do we help?

Low Cost Vans has been a customer of the SA1 group for many years with their IT Support provided by SA1 Telecoms sister company SA1 Solutions. During the Covid pandemic Low Cost Vans approached SA1 Telecoms, seeking advice and assistance to enable their employees to say connected with the organisation and their customers while working remote. SA1 Telecoms quickly deployed their VoIP Telephone platform for Low Cost Vans. The technologically advanced communication system ensures that Low Cost Vans is fully equipped to maintain its commitment to high levels of service, despite the potential impact of more local and national lockdowns. This state of the art system keeps all 30 employees at Low Cost Vans completely connected, whether they are remote-working or not.

The VoIP system means that all the business’s phone communications are now cloud-based, and individual handsets can be taken home when staff are required to work remotely, with the office line being directed to their home address. As well as saving employee’s money on their own phones when home-located, it is set to make a saving to Low Cost Vans of around £500 per month, from their older, less efficient system. The new system is also integrated with their CRM, meaning that all calls are recorded, and notes can be made automatically. As well as accessing the system on the new portable handsets, it is also accessible on employees’ mobile devices through an app, meaning important customer details and requests are saved in one central cloud-based location, accessible to staff online from anywhere and on any device.

For more information see our press release here.

  • Low Cost Vans
  • Automotive and Logistics
  • VoIP and IT Support
  • March 2020
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