As of 2025, BT are no longer providing support for their ISDN (Integrated Services Digital Network) service. This will alienate over 3 million customers who use the service, affecting thousands of businesses.
However, there is a cheap and easy solution. VOIP (Voice Over Internet Protocol) is a phone service that relies on a reliable internet connection in order to work. All the user needs to do is to connect their VOIP phone to their broadband network, and they can make and receive calls at no extra cost.
If you will be affected by the cancellation of BT’s ISDN service, then switching to VOIP could be the best solution for you.
As mentioned, VOIP is cheaper than ISDN. Since VOIP relies on the internet, users will not have to pay for an additional phone service; it will all be included in the broadband package. If the user is abroad on a business trip, for instance, then they will still be able to make and receive international phone calls as long as they are connected to the internet.
The functionality of VOIP is another undeniable benefit. Many traditional telephone services simply cannot do what a VOIP service can. Users are not tethered down by a landline. Instead, they can take calls wherever they are, as long as the VOIP phone is connected to the internet. This gives users a lot more freedom, and is a particularly attractive quality for busy professionals.
So, how do you make the change? We’ll take you through some simple steps:
- 1. Buy a VOIP phone adaptor.
- 2. The VOIP company that you obtain your adaptor from should give you instructions on how to set it up.
- 3. Connect a telephone to the Line 1 port of the phone adaptor using a standard phone line.
- 4. Plug the power cord into the back of your VOIP adaptor and then plug this into the wall outlet to power the service.
- 5. Wait a few minutes. There may be some updates that need to be downloaded, which will be done automatically.
- 6. Pick up your receiver and listen for the dial tone. If you can hear it, then the service is ready to go!
If you encounter any problems during the installation process, or if you’re still unsure whether or not you wish to switch to a VOIP service, phone the experts at SA1 Solutions. We’re here to help!
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